soju88 Privacy Policy

Introduction

This Privacy Policy ("Policy") is published by soju88 ("Company", "we", "us", "our"), the operator of the website at soju88.casa. It sets out our practices regarding the collection, use, storage, disclosure and protection of personal data belonging to users ("Player", "User", "you") who access the Platform.

soju88 primarily serves adult players in Malaysia, including those based in Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru and Shah Alam. Our Platform is provided in English and all account-related correspondence is conducted in English unless otherwise agreed.

By creating an account or otherwise using soju88.casa, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. This Policy should be read alongside our Terms & Conditions.

Definitions

The following terms are used throughout this Policy with the meanings set out below:

• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, payment details and device identifiers.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure and deletion.
• "Data Controller" — soju88, the entity that determines the purposes and means of processing Personal Data collected through the Platform.
• "Data Processor" — a third party that processes Personal Data on behalf of soju88 under a formal data processing arrangement.
• "Consent" — a freely given, specific, informed and unambiguous indication of agreement to the processing of Personal Data for one or more stated purposes.
• "KYC" — Know Your Customer; identity and address verification required for account compliance and payment authorisation.
• "Cookies" — small text files stored on a user's device by a web browser to retain session information and preferences.
• "Platform" — the soju88 website accessible at soju88.casa, including all associated pages and features.

Data We Collect

soju88 collects the following categories of personal data, depending on how you interact with the Platform:

How We Collect Data

soju88 collects Personal Data through the following channels:

Data Processing and Use

soju88 uses Personal Data for the following purposes:

• Account Management: Creating, maintaining and securing your soju88 account.
• Payment Processing: Facilitating deposits and withdrawals in MYR through Malaysian payment channels.
• Identity Verification (KYC): Confirming player identity to meet anti-money laundering and fraud prevention obligations.
• Platform Security: Detecting and preventing fraudulent activity, multi-accounting, and unauthorised access.
• Responsible Gambling: Monitoring account activity to identify patterns consistent with problem gambling and applying self-exclusion or deposit limit requests.
• Legal Compliance: Meeting applicable reporting, record-keeping and regulatory obligations.
• Communications: Responding to support enquiries, sending transactional notifications and — where consent has been provided — promotional updates.
• Platform Improvement: Analysing aggregated usage data to improve the player experience on soju88.casa.

Legal Basis for Processing

soju88 processes Personal Data on one or more of the following legal bases:

• Contractual Necessity: Processing required to fulfil our obligations under the account agreement, including payment facilitation and account management.
• Legal Obligation: Processing necessary to comply with applicable anti-money laundering, identity verification and data retention obligations.
• Legitimate Interests: Processing undertaken for fraud prevention, platform security and responsible gambling monitoring, where such interests are not overridden by your rights.
• Consent: Processing for direct marketing communications and optional personalisation features, where you have given specific, informed consent that may be withdrawn at any time.

Data Sharing and Disclosure

soju88 does not sell, rent or trade your Personal Data to third parties for their own commercial purposes. We may share data with the following categories of recipient only where necessary and under appropriate data protection safeguards:

• Payment Service Providers: Malaysian e-wallet operators, banks and payment gateways to process deposits and withdrawals.
• Identity Verification Services: Providers that assist with KYC document validation and fraud risk scoring.
• IT Infrastructure Providers: Hosting, security and analytics partners operating under contractual data processing obligations.
• Legal and Regulatory Authorities: Government agencies, law enforcement or courts where disclosure is required by law or legal process.
• Professional Advisers: Legal counsel, auditors and compliance consultants operating under professional confidentiality obligations.

International Data Transfers

Some of soju88's service providers or infrastructure partners may be based outside Malaysia. Where Personal Data is transferred internationally, soju88 takes steps to ensure that appropriate safeguards are in place, which may include contractual data protection clauses, recognised certification frameworks or adequacy assessments.

By using the soju88 Platform, you acknowledge that your data may be transferred to and processed in jurisdictions outside Malaysia. We will not conduct such transfers without ensuring that applicable data protection standards are maintained.

Data Retention

soju88 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements. Specific retention periods are determined by the category and sensitivity of the data concerned:

• Account and Identity Data: Retained for the duration of the account and for a minimum period following account closure, as required by applicable AML and record-keeping obligations.
• Financial and Transaction Data: Retained for a minimum of five (5) years from the date of the transaction in compliance with financial record-keeping standards.
• KYC Documentation: Retained for the period required by applicable anti-money laundering regulations, which typically extends beyond account closure.
• Communications Data: Support correspondence is retained for a period sufficient to resolve disputes and meet quality review requirements.
• Technical and Usage Data: Typically retained for shorter periods unless required for security investigations.

Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised so that it can no longer be attributed to an identifiable individual.

Cookies and Tracking Technologies

soju88.casa uses cookies and similar technologies to deliver a functional and secure browsing experience. The following categories of cookie may be present on the Platform:

You may manage cookie preferences through your browser settings. Disabling essential cookies may impair core Platform functionality such as the ability to remain logged in.

Your Rights

As a data subject, you hold the following rights with respect to your Personal Data held by soju88. To exercise any of these rights, please contact us at [email protected] with your full name and account details:

Data Security

soju88 implements appropriate technical and organisational measures to protect Personal Data against unauthorised access, accidental loss, destruction or disclosure. These measures include:

• HTTPS encryption for all data transmitted between your browser and soju88.casa.
• Access controls limiting Personal Data access to authorised personnel with a demonstrated operational need.
• Procedures for responding to suspected Personal Data breaches, including notification of affected players where required.
• Regular review of security practices as the threat landscape and platform architecture evolve.

No data transmission over the internet or electronic storage system is entirely secure. While soju88 takes reasonable precautions, we cannot guarantee absolute security. Players are encouraged to use strong, unique passwords and to notify support immediately upon suspecting any unauthorised account access.

Protection of Minors

soju88 is strictly an adult platform for persons aged 21 and above. We do not knowingly collect, store or process Personal Data relating to individuals under 21 years of age. Registration is conditioned on the applicant confirming their age at the point of account creation.

Where soju88 becomes aware that a registered account belongs to a person under the minimum age, the account will be suspended immediately. All associated Personal Data will be reviewed, and data retained only to the extent required by applicable legal or compliance obligations. Any funds held in underage accounts are subject to withholding pending investigation.

Policy Amendments

soju88 reserves the right to update or revise this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, Platform features or data processing practices.

Material changes will be communicated via a notice on the soju88.casa homepage or via the email address registered to your account. The revised Policy will take effect upon publication. Continued use of the Platform following publication constitutes acceptance of the updated Policy.

Players are encouraged to review this Policy periodically. The effective date at the top of this document reflects the date of the most recent revision.

Contact Us

For privacy-related queries, data subject rights requests, or concerns about how soju88 handles your Personal Data, please contact our team using the details below.

You may also consult our FAQ page for common questions about account data, or review our Terms & Conditions for the full contractual framework governing your use of soju88.